Privacy Policy

[Effective: January 1, 2025]

We collect the following types of personal information:

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A. Information You Provide to Us:

✅ Name, email address, phone number, and company details when you contact us
✅ Payment information (for billing purposes)
✅ Resume and employment history (if applying for a job)

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B. Information We Collect Automatically:

✅ IP address, browser type, and device information
✅ Website usage data through cookies and analytics
✅ Call recordings for quality assurance and training purposes

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C. Information from Third Parties:

✅ Publicly available data or information from business partners
✅ Lead generation sources (if applicable)

We use the information we collect for:

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🔹 Providing and improving services – Ensuring seamless call center operations and enhancing customer experience.
🔹 Communication – Responding to inquiries, sending updates, and providing customer support.
🔹 Marketing & Promotions – Sending newsletters or promotional offers (you can opt out anytime).
🔹 Employment Consideration – Reviewing job applications and contacting candidates.
🔹 Security & Compliance – Preventing fraud, ensuring legal compliance, and protecting against unauthorized access.

We do not sell your personal information. However, we may share your data under the following conditions:

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✅ Service Providers & Partners – We may share information with trusted vendors for payment processing, customer support tools, or analytics.
✅ Legal Requirements – If required by law, court order, or to comply with government regulations.
✅ Business Transfers – In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

If you are a California resident, you have the following rights under the CCPA:

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🔹 Right to Know – You can request details about the personal information we collect and how we use it.
🔹 Right to Delete – You can request that we delete your personal data, subject to legal exceptions.
🔹 Right to Opt-Out – You can opt out of data sharing for targeted advertising purposes.
🔹 Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights.

📩 To Exercise Your Rights:

California residents can submit a request by contacting us at info@catalystconnectllc.com or mailing us at

Catalyst Connect LLC 1690 W Shaw Ave, Suite 220 Fresno, CA 93711. We may verify your identity before processing your request.

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Your personal data is retained only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your cookie settings in your browser preferences.

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions or concerns about this Privacy Policy or your data rights, you can contact us at:

📍 Catalyst Connect LLC

    1690 W Shaw Ave, Suite 220

    Fresno, CA 93711

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📧 Email: info@catalystconnectllc.com